1399 East High Street
Bryan, Ohio 43506
8:30am to 4:30pm
Online Utility Payments
Low Income Assistance
Automatic payments can be made by automatic debit
from your checking or savings account. You will
still receive a statement showing your charges, and
the amount due will be deducted from your account on
the date due. Automatic payment is easy to set up.
No due dates to remember, and you will never have to
worry about paying your bill again.
Frequently Asked Questions about Automatic Bill
How do I sign up for electronic payments?
Simply complete the authorization form
Authorization Form (PDF)
and return it to the Clerk-Treasurer office along
with a voided check or deposit slip so we can get
the routing number. The following month, payment
will be deducted automatically from the account.
When are the bills paid?
Payments are deducted on the due date of your
billing statement each month. Note: If the
due date is on a weekend or any other date that the
bank is closed, the withdraw will occur on the
business day following the transfer date.
How does it work?
The City of Bryan's bank will instruct your bank to
deduct the amount of your utility bill from your
checking or savings account. Your bank will deduct
your payment amount and forward the payment
electronically to the City of Bryan's bank.
How can I be sure the bill was actually paid?
The payments will be shown on your monthly statement
from your bank.
Will I receive a bill from the City of Bryan each
Yes. The City of Bryan will continue to mail your
utility bills to you as usual. However, in the
message box on the bill, it will clearly state that
your account has been set up to have payments made
If I don't have a check or receipt, how can I
prove I have paid my bill?
Your monthly bank statement will include information
on the payments that you have made, including the
name of the payee, the amount of the payment, and
the date it was paid.
What if the amount of the payment is incorrect or
I want to dispute my bill?
If you have questions or concerns about your bill or
the amount due, please contact the City
Clerk-Treasurer office at 419-633-6026.
What if I no longer want to pay my bill by
You must notify the Clerk-Treasurer office 30 days
in advance in writing that you want to stop paying
your bills automatically.